App Issues
Having trouble with the app? We can help troubleshoot common issues.
Tracki Support
We are here to help you get the most out of Tracki.
Notifications
Not receiving alerts? Learn how to fix notification issues.
Account and Privacy
Questions about your account, data, or privacy settings.
Contact Us
Have a question or need help? Reach out to our support team.
Email us at
support@tracki.appWe typically respond within 24-48 hours during business days.
Please include your device model, OS version, and app version for faster assistance.
Frequently Asked Questions
Make sure notifications are enabled in both the app settings and your device settings. Also check your internet connection and ensure the username is still in your tracking list.
Use the search function in the app to find any public Instagram account and add it to your tracking list.
Tracki is currently available only on iOS. Android development is in progress.
App Information
| App Name | Tracki |
|---|---|
| Seller | Hexacodes |
| Price | Free (with optional in-app purchases) |
| In-App Purchases | Tracki Premium - Weekly / Monthly / Yearly |